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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sangano21

March 18, 2024

1  out of  5
rating by sangano21
"I been a State Farm customer for years and I never had any problems but a few months ago I add a car that I just bought from the car dealership and i specifically requested car rental coverage over the phone I guess that was my mistake for trusting the people working there , So when I got into a car crash a few days a i discovered that the change was never made , so I end up having to pay out of pocket the rental , and I call to see what happened and the person that supposedly help me was rude and condescending, So a learn the hard to have everything on writing from now on , For the record I’m still a State Farm. Customer , just different agency"
We responded:
"We're sorry to hear about your recent experience but appreciate your long-term loyalty to State Farm. We'd like to learn more and address your issues directly. Please give our office a call at your earliest convenience. "
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Miike

March 15, 2024

5  out of  5
rating by Miike
"Jason and his team are amazing, anyone looking for a good agent contact him, he’s on it and always answers."
We responded:
"Thanks for the positive feedback, Mike! I'm glad to hear my team and I have provided you with great service. If there is anything you need from us, let us know!"
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AA LIFE

August 24, 2023

5  out of  5
rating by AA LIFE
"Steve has been very helpful with answering any of my questions or concerns. His response back is always quick! Thank you Steve! :)"
We responded:
"Thank you for taking the time to tell us how we are doing! I am very happy Steve has been able to take care of all of your auto insurance needs in a timely manner. We will always be here to answer any future questions you may have. "
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Anthony Perez

August 24, 2023

5  out of  5
rating by Anthony Perez
"Great service!!!"
We responded:
"We appreciate you Anthony! Thank you for allowing us to take care of your car insurance. "
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Martha Aceves

August 24, 2023

5  out of  5
rating by Martha Aceves
"I have been a State Farm client for years. I needed to get my nephew car insurance. Steve helped us out and my nephew had insurance on the same day. While Steve was helping my nephew he noticed that I needed to update my car and house insurance. That same day I had my options and we were able to protect our car, house and ourselves. Thank you Steve"
We responded:
"Hi Martha! I appreciate you taking the time to let us know how we are doing and how well Steve took care of you. Matching customers with the proper insurance coverage is what we do here and I am happy we were able to assist you with yours. "
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Aleena Taylor

August 18, 2023

5  out of  5
rating by Aleena Taylor
"Very generous Human Being , understanding and knowledgeable of what's needed and expected.. I can say my experience with him I'll recommend the world"
We responded:
"Thank you for the kind review Aleena! It’s our pleasure serving your auto insurance needs and look forward to working with you more in the future. "
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Nublito (Nublet)

August 14, 2023

5  out of  5
rating by Nublito (Nublet)
"This doo. He a beast. Helps with every question I have. He helps to look after you like a guardian Angel."
We responded:
"We appreciate you Nublet! Thanks for telling us how we are doing. It is our pleasure to help you with any of your insurance needs. "
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Elaine Iem

August 3, 2023

5  out of  5
rating by Elaine Iem
"Livia is my go to girl for all my insurance needs when Jason is not available. Her response time on answering my emails, calls, and questions are fast and very helpful. Price is reasonable as well. Definitely great customer service! Thank you, Livia. Also I love how State Farm always remember to send me a birthday card for my birthday every year. I look forward to those. Sometimes it's the little things. Thanks State Farm! I would definitely recommend them for all your insurance needs."
We responded:
"Thank you Elaine for taking the time to tell us how we are doing. We enjoy helping you with your auto insurance and I am happy to hear that Livia is doing a great job for you. We look forward to working with you now and in the future. "
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Tenisha Shultz

July 27, 2023

5  out of  5
rating by Tenisha Shultz
"Livia is so wonderful to work with! She has such a great expertise in all aspects of the products offered, always answers any questions/concerns that I have to the fullest extent possible and always follows through providing any further information needed after our discussions. Really appreciate all the work she does on our family's account!"
We responded:
"Thank you Tenisha, for taking the time to tell us about Livia. We really appreciate you trusting us with your home insurance and auto insurance. We will continue to work hard for you and your family. "
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EDUARDO GUTIERREZ

July 25, 2023

5  out of  5
rating by EDUARDO GUTIERREZ
"Steve Lewin has been above and beyond helping me out with my car insurance and bundling my home"
We responded:
"I really appreciate your input Eduardo. I am so happy Steve was able to help you with your auto and home insurance. Please reach out for any other insurance needs you may have. "
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Emely Carrillo

July 13, 2023

5  out of  5
rating by Emely Carrillo
"Jesse was extremely thorough and patient with me. Amazing customer service, and really made me feel like I was family."
We responded:
"Thank you, Emely, for providing us with this feedback and allowing us to take care of your auto insurance needs! I will pass this along to Jesse who I am sure will be grateful for your message. Feel free to reach out for any future needs. "
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Max Praxmarer

June 8, 2023

5  out of  5
rating by Max Praxmarer
"Livia and her team are amazing! I just recently moved from out of CA but they were amazing during my time here."
We responded:
"Thank you for the feedback Max! We are sad to see you leave but are happy we got to know you. We wish you the best of luck on the move and if you ever decided to come back to Cali we will be here for you! "
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Noi Sombath

June 7, 2023

5  out of  5
rating by Noi Sombath
"I’d like to Thank you Steve Lewin for go over with my house insurance policy yesterday. He is awesome! He spent an hour with us to went through all the policies and questions we have. Great customer service over all!"
We responded:
"Hi Noi, Thank you so much for telling me about your experience with Steve. I will certainly pass this along to him! Our team is here to help you if questions come up or if you require further services. "
Profile photo of Janie Ximena Rodriguez

Janie Ximena Rodriguez

May 1, 2023

5  out of  5
rating by Janie Ximena Rodriguez
"Is a peace of mind knowing there is a partnership with someone you can trust when most needed. Steve Lewin has been extremely supportive during challenging times with an accident. In addition, thanks to his great advice my family and I are protected and can sleep at night. Thank you Steve for your great partnership. Steve provides solutions not sales! Janie Ximena Marquez"
We responded:
"We are excited you feel this way Janie! Offering solutions to a family’s auto insurance and home insurance needs is what we do! Steve is one of our best and we look forward to our continued partnership! "
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Paulette D

April 20, 2023

5  out of  5
rating by Paulette D
"I had the pleasure of talking to Steve yesterday for my auto insurance needs, not only am i now insurance with State farm for my cars but my rental. Steve helped more then any insurance guy or girl Ive had before answering all my questions and more!"
We responded:
"Hi Paulette! Thanks for telling me about your recent experience with Steve. It’s no surprise that he was able to provide you with auto insurance to your liking. I am so happy you decided to switch to Jason Cortez State Farm, and I look forward to working with you in the future! "
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Maria C

April 17, 2023

5  out of  5
rating by Maria C
"Jason was ready and willing to answer my questions!"
We responded:
"Thank you for the 5 star review Maria! My office and I will always be here for any of your auto insurance and home insurance needs! "
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Ricardo Ruiz

March 28, 2023

5  out of  5
rating by Ricardo Ruiz
"Have been with AAA for 21 years and have not been able to qualify for umbrella coverage. Livia Castellanos was able to to lower my premium by $400 and was able to get umbrella coverage."
We responded:
"Welcome to the office Ricardo!! I am happy Liv was able to help you save money on your auto insurance and get you that umbrella policy. If you have a lot to protect, an umbrella policy is a great way to do that. "
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Kendall Phillips

March 27, 2023

5  out of  5
rating by Kendall Phillips
"Excellent,an Great costumer service and Very good communication !!.."
We responded:
"Thank you for the 5 star review Kendall! We work very hard to make sure every customer gets the very best of us. "
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Hansel Enciso

March 27, 2023

5  out of  5
rating by Hansel Enciso
"Quick, easy, efficient, responsive, what else? Steve gets the job done! Strongly recommend him for all your car insurance needs!"
We responded:
"Thanks for the 5 stars Hansel! It’s always a pleasure working with you on your car insurance and home insurance. Steve is the best and I am glad he has been able to serve you so well! "
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Gary Little

February 1, 2023

5  out of  5
rating by Gary Little
"Had a great experience with Livia Castellanos. I moved recently and she made sure everything was taken care of as well as gave me multiple options moving forward including: discounts, better renters insurance than I had, and life insurance. She made it very clear about any information she needed about/from me and responded to all emails and questions quickly and clearly. I'd recommend Livia to anyone with insurance needs."
We responded:
"Hi Gary, Thank you so much for letting us know about your positive experience with Livia. My team and I are thrilled that you are satisfied with your life and renters insurance from Jason Cortez State Farm. We focus on clear communication and top-notch customer service when it comes to working with our customers. At the same time, we know how important your time is, so we make the insurance process as efficient as possible. Please reach out if questions arise in the future or if you require further services. "
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Heide Rodriguez

January 23, 2023

5  out of  5
rating by Heide Rodriguez
"Steve & Jason have always been so attentive to our insurance needs. With a new business and a teen driver we always know that they are just a call away to answer our concerns."
We responded:
"Hi Heide, We are so happy that you had a good experience working with our team. We also want to thank you for leaving a 5-star review. I will make sure to pass this along to Steve. My team and I are here to answer questions that come along in the future."
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Sarah Soler

January 19, 2023

5  out of  5
rating by Sarah Soler
"I always have an easy experience going over my insurance policies with State Farm and specifically Livia for always trying to get me lower rates. Thank you!"
We responded:
"Thanks for the 5 stars Sarah! It’s always a pleasure working with you on your car insurance. We will always do our best to find you the best rate possible."
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Sandra Jones-P

January 18, 2023

5  out of  5
rating by Sandra Jones-P
"The agent spent time comparing my current policy, showing me additional services and coverage her company could offer. She was through in explaining the differences. So pleased with the results, I switched over. Fortunately for me, she thought about services I needed but hadn’t considered. Livia has extensive experience in the insurance business, she’s knowledgeable, friendly and quite professional. The owner of the business, apparently only hires the best in the field. Dr. J"
We responded:
"It was so nice meeting you Dr. J! I am happy Liv was able to sit with you and really explain all the different ways we can protect you. Please stop by the office and visit again!"
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XIOMARA OZORIO

December 29, 2022

5  out of  5
rating by XIOMARA OZORIO
"Best Insurance Agents that I've had for years. Awsome customer Service. They know exactly what they are offering their customers and how to help them too."
We responded:
"Thanks for taking the time to tell us how we are doing Xiomara! We appreciate the kind and encouraging words and are more than happy to help with your car insurance needs. "
Profile photo of Jay Gilly

Jay Gilly

December 27, 2022

5  out of  5
rating by Jay Gilly
"I’ve always had a great experience. Steve has been a great help and always responds to us quickly."
We responded:
"Hi Jay! I am very happy you’ve had great experiences with our office. Steve and the rest of us will continue to help with you car insurance or home insurance whenever you need!"